Getting Started with Home Care

We make it easy to access quality home healthcare services. Follow these steps to begin your journey to better care at home.

5 Simple Steps to Start

We guide you through every step of the process.

1

Contact Us

Call us or fill out our contact form. We'll answer your questions and explain your options.

  • Free initial consultation
  • No obligation to proceed
  • Available in English and Spanish
2

Verify Medicaid Eligibility

We'll help you confirm your Missouri Medicaid eligibility or guide you through the application process.

  • Must have active Missouri Medicaid
  • We can help you apply if needed
  • Assistance with paperwork
3

Get a Doctor's Order

Your physician must provide an order for home health services based on your medical needs.

  • We can coordinate with your doctor
  • Assessment of care needs
  • Documentation of medical necessity
4

Complete Assessment

A care coordinator will visit you to assess your needs and develop a personalized care plan.

  • In-home evaluation
  • Identify required services
  • Create customized care plan
5

Begin Receiving Care

Once approved, your caregiver will begin providing services according to your care plan.

  • Match with qualified caregiver
  • Flexible scheduling
  • Ongoing support and monitoring

Do You Qualify?

To receive Medicaid-funded home healthcare services in Missouri, you generally need to meet these requirements:

  • Be a Missouri resident
  • Be enrolled in Missouri Medicaid (MO HealthNet)
  • Have a medical condition requiring assistance
  • Need help with activities of daily living
  • Have a doctor's order for home health services
  • Prefer to receive care at home vs. facility

Not sure if you qualify? Contact us for a free consultation. We can help you understand your options.

Need Help with Medicaid?

If you're not currently enrolled in Missouri Medicaid, we can help you determine if you qualify and guide you through the application process.

  • Free eligibility screening
  • Application assistance
  • Documentation support

Common Questions

Answers to frequently asked questions about getting started.

How long does it take to start services?

Once we have all required documentation and approvals, services can typically begin within 1-2 weeks. We work to expedite the process as much as possible.

What if I don't have Medicaid?

We can help you determine if you qualify for Missouri Medicaid and guide you through the application process. Many people qualify but don't realize it.

Can I choose my caregiver?

With our Consumer Directed Services (CDS) program, you can hire your own caregivers, including family members. With In-Home Healthcare (IHS), we match you with qualified caregivers.

What's the difference between IHS and CDS?

IHS provides agency-employed caregivers, while CDS lets you hire and manage your own caregivers with our support. Both are funded through Medicaid.

Ready to Take the First Step?

Contact us today for a free, no-obligation consultation. We'll help you understand your options and guide you through the process.